Business Analyst – CIB Payments Technology (Ecobank Transnational Incorporated)
Lead software delivery and process improvements while supporting strategic business initiatives in the cash and commercial banking space.
Full Time
JOB PURPOSE
The role is responsible for supporting the business relationship management (BRM) and demand management across CCIB group. The role is expected to improve quality of software delivery process by ensuring requirements are accurately capture, architecture designs and built and approved. The resource is expected to guide build process, plan and execute delivery of software products. The Senior BA will also support the business in achieving its strategic needs through reactive and proactive process and business improvement initiatives. The resource will also ensure compliance with quality standards (ISO20000, Project management, ITIL etc.)
The overall scope and responsibility of the role includes but not limited to
• Ensure business requirements are accurately capture
• Translate business requirements to technical requirements
• Create business and technology documentations to support software delivery life cycle
• Review and recommend improvements to software delivery cycle
• Support architecture designs
• Plan and execute product delivery
• Execute results from BRM meetings
• Document and execute proactive technology initiatives
• Conduct proactive and reactive process review sessions
• Work closely with the team leads to achieve technology tactical plans
• Ensure timely and quality delivery of software products
• Project performance monitoring and reporting to Head Investment banking and CIO CCIB
• Provide 3rd level support for production services
• Provide leadership and guidance to junior business analyst
The business analyst, payment technology own applications related to his/her core businesses:
• Group Cash management business
• Group Commercial banking business
KEY RESPONSIBILITIES
Ensure business requirements are accurately capture
Translate business requirements to technical requirements
Create business and technology documentations to support software delivery life cycle
Review and recommend improvements to software delivery cycle
Support architecture designs
Plan and manage product delivery
support business relationship management meetings with the business
Document and execute proactive technology initiatives to drive business growth
Conduct proactive and reactive process review sessions
Work closely with the team leads to achieve technology strategy
Ensure timely and quality delivery of software products
Project performance monitoring and reporting to team leads
Provide 3rd level support for production services
KEY PERFORMANCE INDICATORS
| Objective | Metric | Reporting Cycle | Information Required |
| Ensure products meet business needs | Number of UAT failures due to requirement gaps | Weekly | UAT reports |
| Ensure timely delivery of products | Percentage deviation from scheduled estimates | Weekly | Project schedule report |
| Compliance to policy | Number of standards not followed | Weekly | Process/project audit reports |
| Requirements management accuracy | Number of iterations related to scope change | Weekly | Change management report |
| Proactively improve process efficiency | Number of internal processes reviewed to improve efficiency | Weekly | Process review documentation |
| Ensure stakeholders are being satisfied | Stakeholder satisfaction questionnaires | Quarterly | Questionnaire result |
| Status reporting | Timely delivery of status reports to support executive updates | Weekly | OpCo report monitor |
| Provide accurate documentation to support knowledge management | Quality and availability of documents supporting software development lifecycle | Weekly | Release exception report |
| Creation and submission of BRM reports | Timely submission of BRM reports | Monthly | BRM reports |
EDUCATION & EXPERIENCE
Business Analysis
Process improvement
Software development
Project management
Requirements management
Service Oriented Architecture
Strong communication skills
Business writing and presentation skills
Good knowledge of banking/investment banking and products
Fluent in English/French
Software design
Minimum of 2 years experience in systems integration
Apply here : https://fa-emqf-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1004/job/909/apply/email
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