20% of households have access to internet in urban Ghana, NCA report shows

The survey by the National Communications Authority (NCA) compares access to the internet in urban and rural areas of Ghana

At least 20% of households in urban areas in Ghana have access to the internet compared to the rural figure of 12.8%, a new study by the National Communications Authority (NCA) reveals.

The household survey on information communications technology (ICT) also shows that only 40.8% of households in Ghana have access to the internet.

The report, which covers 5,946 households across all 16 regions of the country, focuses on individual ownership and usage of mobile phones, SIM cards and computers, internet access and usage, mobile money, bundling, households’ ownership and use of ICT products and services.

The survey was carried out to provide a reliable database at the household level to meet the increasing demand for data on ICT indicators, as well as contribute to policy and data-driven decision-making to promote the development of the ICT industry in Ghana.

The study was conducted in June 2019 through a collaborative effort between the NCA and the Ghana Statistical Service (GSS). It measured Ghana’s ICT development based on ICT access, usage, skills and the digital divide, focusing on indicators which are consistent with the standards used by the International Telecommunications Union (ITU) to compute the ICT Development Index (IDI).


The findings also showed that about 63.2% of individuals aged five and older in urban localities own a mobile phone, against 44.8% of those in rural localities. The proportion of households in Ghana with access to the internet was 16.8%.

At the national level, 40.8% said they had never used mobile money services. A greater percentage of individuals in rural localities had never used mobile money.

The NCA is hopeful that this baseline study will give governments, regulators and other stakeholders an overview of current trends and potential changes in ICT.

It says it will continue to take measures to strengthen its regulatory obligation to reinforce its ability to make decisions through empirical evidence.

Fred Dzakpata

Asaase Radio 99.5 – tune in or log on to broadcasts online.
Follow us on Twitter: @asaaseradio995
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