- "Let me end by reminding MTN of the critical concerns of Ghanaians vis-a-vis the provision of telecommunications services, are the affordability, availability, quality, reliability and speed of the service. You should strive even harder to obtain these goals."
Nana Addo Dankwa Akufo-Addo, the president, has asked Ghana’s leading mobile telecommunications company, MTN Ghana, to take steps to address the critical service concerns of its over 25,000,000 subscribers which is essentially to guarantee customers efficient, affordable and reliable service.
Speaking at a ceremony to officially launch “MTN at 25” celebration in Accra on 2 June 2021, Akufo-Addo said as MTN celebrates 25 years of doing business in Ghana, they need to strive even harder to provide their subscribers the quality service they deserve.
“Let me end by reminding MTN of the critical concerns of Ghanaians vis-a-vis the provision of telecommunications services, are the affordability, availability, quality, reliability and speed of the service. You should strive even harder to obtain these goals,” he said.
Rapid digital transformation
Akufo-Addo further observed that “all around the world, rapid digital transformation is reshaping economies and improving lives as it presents huge opportunities for efficiency, innovation, job creation, enhanced revenue generation and overall economic growth. It is also transforming social and economic life and changing the world as we know it on a daily basis.”
To this end, the president indicated that Ghana and for that matter Ghanaians “cannot be left out of this evolution and that is why government through the ministry of communication and digitisation has embarked on an ambitious programme to transform Ghana’s economy through the application of digital technology and help ensure that every Ghanaian derives the maximum benefit from this process.”
Removing barriers
Akufo-Addo acknowledged that there exist some barriers in the way of MTN and all other mobile telecommunications companies operating in the country. However, he pledged that his administration will continue to work with all mobile telecommunications companies to remove barriers these barriers.
“We will continue collaborating with you to address and remove any barriers that stifle digital inclusion,” Akufo-Addo stated.
MTN corporate social contributions
MTN, according to Akufo-Addo, has been a responsible corporate citizen through the prompt payment of taxes. The president also commended MTN for supporting the efforts of the state throughout the COVID-19 Pandemic fight.
“I’ve been reliably informed MTN has also ensured expeditious payment of its accessed taxes as a responsible corporate citizen and this has been suitably recognized by the authorities”. I also want to thank you very much for your contribution of PPEs, vaccines and other COVID related relief items to support government’s efforts to contain the pandemic and I acknowledge also your support for the Ghana cares Obaatapa programme which seeks to revamp our post COVID-19 economy,” Akufo-Addo said.
MTN CEO
The Chief Executive Officer of MTN, Selorm Adadevoh, in his statement noted that the company’s 25-year journey has not been all smooth but overall, a worthwhile one. MTN, he said, is looking forward to even greater technological advancement in the year ahead.
“I would like to emphasize that the 25-year journey has not been a walk in the park. We are where we are today, because of the sacrifices of many, several of whom are not here with us today; I also acknowledge the systems and policies that have guided our existence and journey through the 25 years,” Adadevoh said.
Wilberforce Asare
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