GWL to embark on nationwide revenue mobilisation exercise
A statement issued by GWL on Wednesday (15 November) said it will also use the exercise to arrest and prosecute customers involved in illegal connections
The Ghana Water Limited (GWL) has announced plans to embark on a nationwide revenue mobilisation exercise to retrieve all arrears owed by customers effective Monday (20 November).
A statement issued by GWL on Wednesday (15 November) said it will also use the exercise to arrest and prosecute customers involved in illegal connections.
“Management of Ghana Water Limited (GWL) wishes to inform its cherished customers and the public that the company will embark on a nationwide revenue mobilization exercise to retrieve all arrears owed by customers from Monday, November 20, 2023,” the statement said.
“As part of the exercise, disconnection teams and task forces in the various regions and districts offices will disconnect all categories of customers whose bills are in arrears. Disconnected customers will be made to pay their bills in full together with reconnection fees before they are reconnected. We therefore advise our valued customers to make efforts to pay their bills and clear all arrears to avoid being disconnected.”
“Apart from disconnecting defaulters, the teams will check illegal connections, self-reconnections and the use of in-line boosters pumps illegally at customer premises. All persons found to be engaged in such criminal activities shall be arrested by the Police and prosecuted,” the GWL statement said.
Below is the full statement:
Reporting by Fred Dzakpata in Accra
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