Ethiopian Airlines has been crowned the winner of the “Best Entertainment in Africa” and “Best Wi-Fi in Africa” awards for yet another year at the APEX Passenger Choice Awards 2024.
Ethiopian Airlines has collaborated with multiple service providers to cater for diverse demographics and passenger tastes.
Ethiopian introduced onboard Wi-Fi connectivity using the latest state-of-the-art broadband satellite technology (Ka-band), allowing passengers to enjoy reliable connectivity for sending emails, shopping online, or even chatting on social media while flying over the clouds.
Mesfin Tasew, Group chief executive officer said, “Elevating passenger experience is a top priority at Ethiopian Airlines. Offering a range of entertainment options, Ethiopian has always strived to create a more enjoyable and immersive inflight experience, enabling passengers to relax during long flights.”
“As we will continue to enhance the passenger experience and set new standards in the industry, I express my gratitude to our dedicated team for making this achievement possible,” Tasew added.
Ethiopian Airlines has consistently demonstrated excellence in passenger and cargo services across its global network.
Millions of global passengers vote for the Airline Passenger Experience Association (APEX’s) prestigious regional awards to honour airlines from Africa, Europe, North and South America, and the Middle East for exceptional passenger experiences in Cabin Service, Entertainment, Food & Beverage, Seat Comfort, and Wi-Fi.
Ethiopian has received numerous prestigious industry awards, from Business Traveler Awards to APEX and SKYTRAX, the latter for six years.
As a customer-centric airline striving to expand rapidly, Ethiopian Airlines will remain focused on continuous service excellence, taking advantage of emerging technologies and infrastructure to elevate the onboard experience.
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