Bills Micro-Credit Limited, a Ghanaian microfinance company, says it had launched an internal investigation after a video circulated on social media showing an altercation between three of its field officers and a woman carrying a child.
The footage, according to the company, appears to show staff struggling with the woman after one officer allegedly seized her phone over a defaulted GHC300 loan payment. During the confrontation, the woman fell while holding her baby, as both parties exchanged words.
Bills Micro-Credit said the officers involved have been suspended pending the outcome of the investigation and have been handed over to the Ghana Police Service for an independent probe.
The company also said it had reached out to the affected customer and will continue engagement as the investigation continues.
“Bills Micro-Credit Limited reiterates its commitment to professional conduct, accountability, and full cooperation with law enforcement authorities,” the statement said.
Asaase Broadcasting Company airs on Asaase 99.5 Accra, Asaase 98.5 Kumasi, Asaase 99.7 Tamale, Asaase 100.3 Cape Coast, AsaasePa 107.3 (Accra).
Affiliates: Bawku FM 101.5, Bead FM 99.9 (Bimbilla), Mining City Radio 89.5 (Tarkwa), Nandom FM 101.9, Nyatefe Radio 94.5 (Dzodze), Sissala Radio 96.3 (Tumu), Somuaa FM 89.9 (Gushegu), Stone City 90.7 (Ho) and Wale FM 106.9 (Walewale).
Listen online: asaaseradio.com, Sound Garden and TuneIn.
Follow us:
X: @asaaseradio995, @Asaase985ksi, @Asaase997tamale, @asaase1003, asaasepa1073
Instagram: asaaseradio99.5, asaase985ksi, asaase100.3, asaase99.7tamale, asaasepa107.3
LinkedIn: company/asaaseradio995. TikTok: @asaaseradio99.5
Facebook: asaase99.5, asaase985ksi, Asaase100.3, asaase99.7, AsaasePa107.3.
YouTube: AsaaseRadioXtra.
Join the conversation. Accra: call 020 000 9951/054 888 8995, WhatsApp 020 000 0995. Kumasi: call 059 415 7985 or call/WhatsApp 020 631 5260. Tamale: call/WhatsApp/SMS 053 554 6468. Cape Coast: call/WhatsApp 059 388 2652.
#AsaaseRadio
#AsaasePa
#TheVoiceofOurLand
